Frequently Asked Questions

Shipping

Do you ship worldwide ?

Yes! We ship to all countries.

When is my order shipped ?

All orders placed before 6:00PM (GMT+8) are generally processed the same business day. Otherwise, they are processed the following business day. Please note that Saturday and Sunday are not considered business days.

How long will it take to get my order ?

International packages will take typically 2-4 weeks to arrive to their destination, this doesn’t include our 2-5 days processing time. Please be patient.

How can I track my order ?

You can track your package from the Tracking page.

My order never arrived!

International packages will take typically 2-4 weeks to arrive to their destination, this doesn’t include our 2-5 days processing time. If the order never arrived after 5 weeks, please contact us and we’ll help you out.

What is Buyer Protection ?

Buyer Protection is a set of guarantees that enables our customers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

Ordering

What are my payment options ?

Currently we accept PayPal and credit cards, we will be adding more payment options soon.

Is ordering online from Deals Warrior safe and secure ?

Yes. We take the utmost care when it comes to security. We do NOT store or get access to any of your credit card information. All payments are handled securely by our payment processors, Paypal and 2Checkout, the best in the business!

How do I proceed through the checkout process ?

Once you have finished adding items to your shopping Cart, simply click the “Check Out” button on the shopping Cart page and we will guide you through the checkout process.

How do I order a gift for someone ?

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information.

Refund and Exchange

Privacy

What is your privacy policy ?

Our privacy policy can be found by clicking here.